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Service & Repair |
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"Protect Your Investment With SMP"
To satisfy our customer's expectations, SMP have a policy of developing and improving our manufacturing, service and repair and our products.
"With any piece of complex equipment there has to be a cost of ownership". Most maintenance and operating experiences can easily be identified, therefore it is essential that the quality of the after sales service and speed at which replacement parts or general maintenance parts can be supplied determine crucial factors such as down time cost.
SMP are proud of their growth and the increase in returned business, which must be a clear indicator of customer satisfaction. SMP is a world wide trading company from its Preston base and it is able to supply after sales support backed by a fully experienced engineering and stores facility.
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New Chambers being prepared for sale at SMP Workshops |
Installation
SMP can offer our customers an Installation Service. We will undertake a complete installation from the design stage, right through to the Commissioning and Certification.
Installation of equipment has to be carefully considered for all of the following reasons:
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The installation must conform to the current HSE regulations.
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The installation must be certified and fit for the purpose.
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Consideration must be made for vibration and noise transmission.
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The working environment of the equipment conforms to the manufacturer's recommendations.
With SMP you can be sure all installation work is carried out by highly trained and experienced engineers.
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Onsite Installation of Diving System |
Commission
SMP offer a commissioning service, which may suit customers who undertake their own installation. Our service will eliminate any snags during the first run up of the equipment where a customer maybe unfamiliar with the equipment.
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Commisioning of HP Air System |
Training
Training is essential with all types of equipment. SMP can arrange training days to cover the day-to-day operation of the equipment or for more complicated tasks that certain pieces of equipment require, annual inspection and maintenance. This service is more popular with the overseas client, to avoid the expensive costs of flying an engineer to a remote location.
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Maintenance
Correct maintenance is vital in order to minimize the risk of failure with SMP products, whether they are new or reconditioned. They will be supported by a warranty. The warranty will be supported by our experienced engineers and genuine spares to ensure the best performance of SMP equipment.
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Oil Change |
On Site Servicing
Should your equipment fail, SMP can offer on site servicing throughout the UK. This is backed up by our spares inventory, which should meet with the urgent requirements of our customers. In some cases, it can be quicker and less expensive to return the equipment to SMP's workshop at Preston.
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SMP's Workshop Engineers |
Genuine Parts
It's SMP's only policy to use genuine manufactured parts This policy will give you a peace of mind that we are protecting the product and the operators in the best possible way. We have invested heavily with our experienced engineers and comprehensive range of spares kept at our Preston facility. Our credit facility will enable spares to be dispatched quickly and efficiently to customers with an approved credit account with SMP.
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Improving And Modifying Systems
At SMP we work closely with our customers "for their business expansion is our business expansion" and we all need to be aware of changes in working practices and the new legislation. These are some of the factors to consider which may affect the successful running of your business. At SMP we are available for advice and to discuss your improvements and requirements.
For product information, please review our Product Information Section or speak to our experienced sales staff. If you cannot see what you're looking for on our website, we may be able to help you by discussing your requirements with you. Please do not hesitate to contact us.
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Customer's Equipment Prior to containerisation |
Customer's Equipment, now containerised
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Current Pressure Regulations
Currently there is an enforceable legislation that lays down the specific requirements for diving equipment and the operation of pressurised air and gas systems. We are aware of the new European legislation, which came into force in June 2002. This is monitored by H.S.E. It is SMP's normal working practice and part of its quality system to use the IMCA/ADC guidelines and code of practice for all maintenance and testing of diving plan equipment.
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Diving Panels Prior to Pressure Test |
| IMCA And ADC Code Of Practice |
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"Diving Division Guidance Note No. IMCA D 018 Code Of Practice On The Initial And Periodic Examination, Testing And Certification Of Diving Plant And Equipment, This Guidance Supersedes AODC 056 Which Has Now Been Withdrawn, Dated February 1999".
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Testing And Re-Certification
SMP offer a full testing and Re-Certification service to all its clients. These include the following:
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Air Analyzing
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Gas Analyzing
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Gauge Testing
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Relief Valve Testing
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Hose Testing
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Air Leak Test
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Filter Housing Hydro Testing
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Lifting Equipment and Lifting Point Inspection Testing
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Welded Air Receiver Testing
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HP Cylinder Testing
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Certification For Conformity
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Umbilical Testing
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Analyzer Recalibrating And Testing
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Pressure Vessel Hydro Test And Re-Certification
Testing and Re-Certification work carried out by SMP will be accompanied by a QA Package, which will include the New Certification. SMP will then notify our customers prior to this Certification expiring as part of our ongoing service.
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Helmet & Gauge Testing |
Underwater Equipment being tested
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Refurbishment, Repair And Service
SMP offer a full refurbishment, repair and service facility.
Refurbishment
We are able to offer complete renovation and refurbishment of all types of Diving Equipment, whether it is a 25-year-old Decompression Chamber that has not seen servicing for several years or a 10 year old High Pressure Compressor, SMP can offer full refurbishment and Re-Certification. It is equally important to remember that the refurbishment of some critical components of Diving Equipment will require the original manufacturers Certification. SMP's manufacturing and information records maybe able to help you with this major problem if the certificate is not available.
Repair
We are able to offer all our clients our repair facility in Preston. These repairs maybe simple electrical faults or the major overhaul of a Company Asset, such as a broken Crank Shaft on a Divers Gas Compressor.
Service Facility
Service of your Diving Equipment is essential for a safe working practice and safety to the diver. SMP will carry out all your routine inspections and servicing which will conform to the latest legislation.
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Before Refurbishment |
After Refurbishment |
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Medical Lock Installation
Onsite Machining |
Design And Consultancy Service
If you add all the total years of experience together, which the members of staff at SMP have, it will exceed a total of 130 years of experience. This experience together with our specialist 3rd party design housing can bring together The New Contract or Turnkey Project, which is critical in today's business market for expansion and profitability.
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A New Design 54" Chamber under manufacture
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Certifying Authorities Used By SMP
Enclosed are the main classification societies used by SMP to inspect the work of SMP to ensure it meets with the current requirements.
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QA Statement
It is the policy of Submarine Manufacturing And Products Limited to provide its clients with products and services, which at all times are fit for their intended purpose and fulfill contractual obligations. In order to meet these requirements, SMP has developed a documented quality system, which has been implemented throughout the company's operation and is firmly adhered to where the product's quality may be affected.
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